All counselling and psychotherapy occurs through video call online via Skype. Your Skype account details will be requested as part of the self-referral form so that direct contact can be made.
All counselling appointments sent out require 24 hours email confirmation from the client. Appointments are tentative until formally acknowledged by the client. 48 hours notice is required for any cancellations via email. Full fees will be payable if less than 48 hours notice is provided. Appointments are chargeable in full but will cease to go ahead after 10 minutes of lateness.